We tend to follow a logical approach to the planning process...
- Define the Challenge
- Background Information
- Industry
- Competition
- Critical Success Factors Matrix
- Company
- Macro SWOT Analysis
- Define/Confirm Challenge
- Define/Confirm Segmentation
- Define/Confirm Positioning
- Micro SWOT Analysis
- Establish Goals and Objectives
- Define/Confirm Product Elements
- Define/Confirm Place Elements
- Define/Confirm Promotion Elements
- Customer Acquisition
- Customer Retention
- Branding
- Communication Tools and Media
- Develop Testing Plan
- Develop Measurement and Tracking Plan
- Create Budget and Timelines
- Implement/Rollout Test Phase
- Analyze, Revise as necessary
- Back-test as appropriate
- Rollout as appropriate
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